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Hair Heaven Nail & Spa

Policy

SALON SERVICES

We strive to provide 5-star service to our clients. If you should have any challenges with a service that was performed at Hair Heaven Nail & Spa we ask that you contact us to reserve a complimentary consultation with one of our experts so we can assess what challenges need to be addressed. Please review our Service Promise below to address any initial questions you may have:

♦We reserve the right to request a FULL PAYMENT for any services in advance from any guest.

♦There are NO refunds for any SERVICES performed. We stand behind our services, we will correct any challenges we have created with your service within 7 days of the service.

♦We can only guarantee our services if the prescribed products are purchased through Hair Heaven Nail & Spa. Your services are an investment in you, please protect your investment to the best of your ability

Covid 19 Relaunch

We are now open and keeping Alberta safe by implementing new policies.

-payment is mobile and can be taken at the customer

-all high touch surfaces are bleached between each client or after use.

-staff is closely watch to gaurantee cleaning is maintained

-if staff develop symptoms they are sent home

-if staff gets sick the salon will be closed

-customers are informed by text, email, facebook and website that PPE is required

-Sharon King is responsible to ensure all staff and customers are following these directions